In the rapidly evolving world of software development, businesses are constantly seeking ways to streamline operations, improve efficiency, and stay competitive. One of the most significant advancements in this realm is the advent of Cloud ERP software. This technology has revolutionised how organisations manage their resources and operations, providing a unified platform that integrates various business functions.

This blog post delves into the intricacies of Cloud ERP software, highlighting its role in fostering resilience and agility in organisations. Whether you’re a seasoned software developer or a business owner looking to optimise your operations, this post offers valuable insights into the benefits and workings of Cloud ERP software.

Understanding Cloud ERP Software

Cloud ERP, or Enterprise Resource Planning, is a type of software that operates on a vendor’s cloud platform, allowing businesses to access it via the internet. It integrates and automates essential business functions such as financial and operational tasks, providing a unified source of data. This includes aspects like inventory management, order processing, and supply chain management. It also aids in procurement, production, distribution, and fulfilment.

Being hosted by the ERP vendor and provided as a service to businesses, cloud ERP software supports the same or even superior functionality as on-premises systems but without most of the downsides, such as upfront licensing fees. The demand for cloud-based ERP systems is on the rise due to their ability to access and analyse vast amounts of data in near real-time.

The Working Mechanism of Cloud ERP

Cloud ERP systems operate using a combination of technologies connected by high-speed internet networks. The cloud ERP is always online, with security updates managed by the ERP provider. This means that your team only needs to focus on using the ERP and its underlying data. This can result in a lower cost of ownership compared to older ERP systems hosted on company-owned servers.

Cloud-based ERPs offer almost limitless scalability and enable your team to access any information they need wherever their work takes them. Key features include accessing customer information, sales histories, financial data, human resources management tools, live operating metrics, supply chain status, and more.

7 ways cloud ERP helps organisation build resilience and agility

1.    Enables Remote Workforce Management and Collaboration

Cloud ERP software is accessible from anywhere with an internet connection. This means that employees can access necessary data and collaborate with their colleagues regardless of their physical location. This flexibility is particularly beneficial in today’s work environment where remote work is becoming more common.

2.    Complies with Accounting Standards and Regulatory Requirements

Cloud ERP systems are designed to comply with various accounting standards and regulatory requirements. This means that businesses can ensure they are always in compliance with the latest regulations, reducing the risk of penalties and enhancing their reputation with customers and stakeholders.

3.    Provides a Unified and Accurate Picture of the Business

By integrating various business functions such as finance, sales, inventory, and customer relationship management, cloud ERP software provides a unified view of the business. This means that all departments within the organisation have access to the same data, ensuring consistency and accuracy in decision-making.

4.    Drives Quick Reaction Times

With real-time data and analytics, cloud ERP systems enable businesses to react quickly to changes in the business environment. For example, if there is a sudden increase in demand for a particular product, the business can quickly ramp up production to meet this demand.

5.    Reduces Operational Risk

By automating processes and providing real-time visibility into operations, cloud ERP systems can help reduce operational risk. For example, automated data entry reduces the risk of human error, while real-time visibility into operations allows businesses to identify and address issues before they become major problems.

6.    Tracks Unit Economics, Customer and Project Profitability

Cloud ERP systems provide detailed insights into unit economics (the revenue and costs associated with a particular business model expressed on a per unit basis), customer profitability (the profit that a firm makes from serving a customer), and project profitability (the profit that a firm makes from a particular project). These insights can help businesses make informed decisions about where to focus their resources.

7.    Helps Companies Scale and Adapt

With their scalability and flexibility, cloud ERP systems support business growth and help companies adapt to changing business needs. For example, as a business grows, it can easily add more users to the system or expand its functionality to meet new business requirements.

The Future of Cloud ERP

Cloud-based enterprise resource planning (ERP) systems have brought about a revolution in how companies operate and innovate. By centralising various functions like finance, inventory management, human resources, manufacturing, and customer relationship management into a single integrated application maintained by a third-party provider, cloud-based ERP solutions offer numerous benefits.

The future promises improvements from AI and ML, IoT integration, and systems that separate front-end development from back-end system development. According to some reports, 35% of cloud implementations are still on-premises, suggesting a large untapped customer base for cloud-based ERP systems.

Top Cloud ERP Software in 2023

Here are some of the top cloud ERP software in 2023 according to various sources:

  • Microsoft Dynamics 365 Business Central: Best overall
  • SAP Business One Professional: Best for customization
  • SYSPRO: Best for manufacturing businesses
  • QT9: Best for real-time reporting
  • Epicor Prophet 21 ERP: Best for distributors
  • Oracle NetSuite OneWorld: Best for global companies


Cloud ERP software has become an indispensable tool for businesses aiming to streamline their operations and enhance efficiency. With its ability to integrate various business functions into one platform accessible from anywhere, it offers significant advantages over traditional on-premises systems.

It’s an investment that can propel your business to new heights of efficiency and productivity. If you’re ready to take the next step in your digital transformation journey, Verbat is here to help. With our expertise in software development and cloud solutions, we can guide you in implementing a Cloud ERP system tailored to your business needs. Contact us today to learn more about how we can help you harness the power of Cloud ERP.

Written by: Prashant Thomas

In the competitive world of business, effective sales management is crucial for success. However, sales teams often face numerous challenges that can hinder their performance. In this blog post, we will explore some of these challenges and discuss how Verbat Technologies, a leading name in software development in UAE, can help overcome them.

Challenges In Sales Management & methods to Tackle them

Overcoming the challenges in sales management requires strategic planning, effective communication, and strong leadership skills. Here are some actionable methods to overcome these challenges:

1.    Transitioning from Sales Representative to Sales Manager

This is often one of the first challenges a new sales manager faces. The skills and mindset that made someone a successful sales representative are not the same as those needed for effective sales management.

As a sales representative, success is often measured by individual achievements, while as a sales manager, success is measured by the performance of the team. This transition requires developing new skills such as leadership, strategic planning, and team building.


This transition can be facilitated through targeted training programs that focus on the skills needed for effective sales management, such as leadership, strategic planning, and team building. Mentoring from experienced sales managers can also be beneficial.

2.    Time Management

Sales managers often have to juggle multiple responsibilities, from coaching their team members to strategizing sales plans and liaising with other departments. Effective time management is crucial to ensure all tasks are completed and goals are met.


Effective time management can be achieved through prioritisation and delegation. Sales managers should focus on high-value tasks and delegate other tasks where possible. Using time management tools and techniques, such as time blocking or the Eisenhower matrix, can also be helpful.

3.    Building a High-Performing Sales Team

Assembling a team that consistently meets or exceeds sales targets is no easy task. It involves hiring the right people, providing effective training, setting clear expectations, and maintaining a high level of motivation among team members.


This involves hiring the right people with the right skills and attitude. Providing ongoing training and development opportunities is also crucial. Regular feedback and recognition of achievements can help motivate the team and improve performance.

4.    Meeting Supervisor’s Needs

Sales managers often find themselves in the middle of their sales team and upper management. They need to balance the needs of their team with the expectations of their supervisors. This involves clear communication, negotiation skills, and the ability to manage up.


Clear communication with supervisors is key to understanding their expectations. Regular updates on progress and challenges can help keep supervisors informed and build trust.

5.    Creating a Sales Career Advancement Plan

Sales managers need to guide their team members in their career growth and development. This involves understanding each team member’s career aspirations, strengths and weaknesses, providing constructive feedback, and offering opportunities for skill development and advancement.


Understanding the career aspirations of team members is the first step in creating a career advancement plan. Providing opportunities for skill development and advancement within the company can help motivate and retain team members.

6.    Dealing with Internal Dynamics and Collaboration

Every organisation has its own unique culture and dynamics. Sales managers often need to navigate these internal dynamics and foster collaboration within the team as well as with other departments.

A well-managed sales pipeline is crucial for forecasting and meeting sales targets. However, managing a sales pipeline can be challenging without the right tools.


Building a positive team culture can help overcome internal dynamics. Encouraging open communication and collaboration within the team can also improve team dynamics.

7.    Keeping Up with the Fast-Paced and Competitive Sales Environment

The sales industry is dynamic and competitive. Market conditions, customer preferences, and competition can change rapidly. Sales managers need to stay updated with these changes and be able to adapt their strategies accordingly.

Sellers often struggle to spend enough time selling. On average, they spend only 30% of their time actually selling. The rest of the time is spent on various preparatory and administrative activities.


Regular market research and staying updated with industry trends can help sales managers adapt their strategies to the changing environment.

8.    Building Trust Virtually

With the increasing trend towards remote work and virtual teams, building trust virtually has become a new challenge for sales managers. This requires effective virtual communication and team-building strategies.


Building trust in a virtual environment can be achieved through regular virtual meetings, clear and timely communication, and by being responsive to team members’ needs.

  1. Getting in Front of Decision-Makers:

One of the key challenges in sales is getting access to decision-makers who have the authority to make purchasing decisions. This requires strategic prospecting and networking skills. The market is constantly changing, and sales teams need to adapt quickly to stay ahead.


This requires strategic prospecting and networking skills. Building strong relationships with gatekeepers, such as secretaries or assistants, can also help gain access to decision-makers.

In conclusion

overcoming challenges in sales management requires the right strategies and tools. Verbat Technologies, with its expertise in software development in UAE and ERP software development, can provide the solutions you need to boost your sales performance. Contact us today to learn more about how we can help your business thrive.

Written by: Prashant Thomas

In the dynamic landscape of software development in UAE, businesses are constantly seeking innovative solutions to streamline operations and improve efficiency. One such solution that has gained significant traction is the Enterprise Resource Planning (ERP) system. ERP systems have revolutionised the way businesses operate, offering a comprehensive platform that integrates various business functions. This article delves into the user-friendly features of ERP systems that make them an indispensable tool for businesses.

User friendly features in ERP

Here are some examples of user-friendly features in ERP systems that are designed to make the software easy to use and navigate:

  1. Intuitive User Interface: The user interface is designed to be clean and easy to navigate. All features and commands are arranged in a way that they are easily visible and accessible. Some ERP software even uses color coding to make it easier for users to find important information.

  2. Integration: This feature allows for a central view of essential financial, operational, and business data that can be shared across the organization in near-real-time. It helps to develop business intelligence by turning that data into reports and insights.

  3. Automation: ERP provides the ability to automate repeatable business tasks, such as payroll, order processing, invoicing, reporting, and more. Automation minimizes the time spent on manual data entry, reduces errors, and lets employees focus on more value-added tasks.

  4. Data Analysis: The power of data analysis enables employees to gather a wide variety of information and spin it into actionable insights. It helps in identifying new business opportunities as well as ways to optimize current operations, reduce costs, spot fraud, and better serve customers.

  5. Reporting: Better reporting is almost as important to executives as more effective data usage. With accurate and timely reports, businesses can make informed decisions that drive growth and profitability.

  6. Customization: Many ERP systems allow for customization according to the specific needs of the business. This includes custom fields, workflows, reports, dashboards, etc.

  7. Scalability: As your business grows, you can easily add more users or increase the system’s capabilities to meet your changing needs.

  8. Mobile Access: Many modern ERP systems offer mobile access, allowing users to access the system from their smartphones or tablets. This provides flexibility and ensures that users can access critical business information anytime, anywhere.

What are the impacts of User-friendly features in ERP?

Integration: The Heart of ERP Systems

Integration is a cornerstone of ERP systems. It allows for the consolidation of data from different departments within an organisation, eliminating data silos and enhancing efficiency. This centralised view of crucial financial, operational, and business data can be shared across the organisation almost instantly. By converting this data into reports and insights, businesses can reallocate resources or seize new market opportunities

Automation: The Key to Efficiency

ERP systems offer the ability to automate repeatable business tasks such as payroll, order processing, invoicing, reporting, and more. Automation not only minimizes the time spent on manual data entry but also reduces errors and allows employees to focus on more value-added tasks.

Data Analysis: Turning Information into Insights

Data analysis is a critical feature of ERP systems. It enables employees to gather a wide variety of information and transform it into actionable insights. These insights can help identify new business opportunities, optimize current operations, reduce costs, spot fraud, and better serve customers.

Reporting: Enhancing Decision-Making

ERP systems provide robust reporting capabilities. Better reporting is almost as important to executives as more effective data usage. With accurate and timely reports, businesses can make informed decisions that drive growth and profitability.

User-Friendly Tools: Simplifying Operations

ERP systems are designed with user-friendly tools that make navigation intuitive and easy to grasp. These tools enable users to work with the system without extensive coding knowledge, shortening the learning curve and saving money on training.

Benefits of User-friendly software in ERP

In the realm of software development in UAE, user-friendly ERP systems have emerged as a game-changer. Here are some of the key benefits of user-friendly ERP systems:

  1. Ease of Use: User-friendly ERP systems are designed with intuitive interfaces that make navigation and operation easy, even for non-technical users. This ease of use can significantly reduce the learning curve and training time required for employees to become proficient with the system.

  2. Increased Productivity: With user-friendly features and tools, employees can perform their tasks more efficiently and effectively. This can lead to increased productivity and improved business performance.

  3. Improved Decision Making: User-friendly ERP systems provide real-time data and robust reporting capabilities, enabling businesses to make informed decisions quickly. This can enhance strategic planning and decision-making processes.

  4. Enhanced Collaboration: By providing a unified platform for data sharing and communication, user-friendly ERP systems can enhance collaboration among different departments within an organisation.

  5. Cost Savings: User-friendly ERP systems can lead to cost savings in several ways. They can reduce the need for extensive training, minimise errors due to user mistakes, and increase efficiency, which can lead to cost savings.

  6. Customer Satisfaction: With improved efficiency and productivity, businesses can provide better services to their customers, leading to increased customer satisfaction.

  7. Scalability: User-friendly ERP systems are typically scalable, meaning they can grow with your business. As your business expands, you can add new users or increase the system’s capabilities to meet your changing needs.

In conclusion

The user-friendly features of ERP systems have made them a game-changer in software development in UAE. By integrating various business functions, automating tasks, providing robust data analysis and reporting capabilities, and offering user-friendly tools, ERP systems have become an indispensable tool for businesses looking to streamline operations and improve efficiency.
f you’re ready to leverage the power of user-friendly ERP systems in your business, Verbat is here to help. With our expertise in software development and cloud solutions, we can guide you in implementing an ERP system tailored to your business needs. Contact us today to learn more about how we can help you harness the power of user-friendly ERP systems.

Written by: Prashant Thomas

Customer Relationship Management (CRM) strategies are crucial for any business aiming to build strong relationships with their customers. In the digital age, these strategies have evolved to incorporate various online platforms, with social media playing a significant role.

In the United Arab Emirates (UAE), a region known for its rapid technological advancements and digital adoption, the software development industry has been quick to leverage social media as part of their CRM strategies. This integration has not only transformed how businesses interact with their customers but also how they manage and improve these relationships.

The Emergence of Social Media in CRM

Social media has revolutionised the way businesses interact with their customers. Platforms such as LinkedIn, Twitter, Facebook, and Instagram have become vital tools for businesses to engage with their customers, gather feedback, and provide customer support.

In the UAE’s software development industry, social media has become an integral part of CRM. Businesses use these platforms not only to share updates and promotional content but also to receive customer inquiries and feedback.

The Role of Social Media in CRM

Social media plays a crucial role in CRM by serving as a two-way communication channel. On one hand, businesses can share updates about their products and services, post engaging content, and announce promotional offers. On the other hand, customers can voice their opinions, ask questions, and provide feedback.

This interaction allows businesses to gain valuable insights into customer behavior and preferences. These insights can be used to improve products and services, tailor marketing strategies, and enhance overall customer experience.

Integrating social media into CRM strategies offers several benefits for businesses in the UAE’s software development industry:

  • Improved customer service and engagement: Social media allows businesses to respond to customer inquiries and complaints promptly, leading to improved customer satisfaction. It also provides a platform for businesses to engage customers with interactive content, fostering a stronger connection.

  • Increased customer loyalty and retention: By maintaining an active social media presence and engaging with customers regularly, businesses can build stronger relationships, leading to increased customer loyalty and retention.

  • Enhanced ability to target and reach potential customers: Social media platforms offer powerful targeting tools that businesses can use to reach potential customers based on their interests, behaviors, and demographics. This capability makes social media a valuable tool for expanding a business’s customer base.

Understanding the Challenges

Integrating social media into CRM strategies is not a straightforward task. Businesses often grapple with several issues, including:

  • Managing multiple social media accounts: Businesses typically have a presence on multiple social media platforms, each requiring regular updates and active engagement. Managing these accounts can be time-consuming and complex.

  • Dealing with negative feedback: Negative comments or reviews on social media can harm a business’s reputation. It’s crucial for businesses to handle such feedback effectively to maintain their brand image.

  • Ensuring data privacy: With increasing concerns about data privacy, businesses must ensure that they handle customer data responsibly, especially when interacting on social media platforms.

Overcoming the Challenges

Streamlining Social Media Management

To manage multiple social media accounts effectively, businesses can use social media management tools. These tools allow businesses to schedule posts, monitor mentions, and analyse performance across different platforms from a single dashboard. This not only saves time but also ensures consistent engagement across all platforms.

Handling Negative Feedback

Negative feedback, if handled correctly, can be turned into an opportunity for improvement. Businesses should develop a clear policy for handling such feedback. This could include acknowledging the feedback, apologising if necessary, and taking steps to resolve the issue. It’s also important to learn from negative feedback and use it to improve products or services.

Ensuring Data Privacy

Businesses must comply with all relevant data privacy regulations when using social media for CRM. This includes obtaining necessary permissions before collecting customer data and ensuring that this data is securely stored and used. Businesses should also be transparent with customers about how their data is used.

Opportunities for Businesses

Integrating social media into CRM strategies presents several opportunities for businesses in the UAE’s software development industry:

  • Enhanced Customer Engagement: Social media platforms provide businesses with an opportunity to engage with their customers in real-time. This engagement can lead to improved customer satisfaction and loyalty.

  • Insightful Customer Feedback: Social media allows businesses to gather feedback from their customers quickly and efficiently. This feedback can provide valuable insights that can be used to improve products and services.

  • Effective Customer Support: Social media platforms can be used as a tool for providing customer support. Businesses can respond to customer inquiries and resolve issues promptly, leading to improved customer satisfaction.

  • Targeted Marketing: Social media platforms offer powerful targeting tools that businesses can use to reach potential customers based on their interests, behaviors, and demographics.

Leveraging the Opportunities

To leverage these opportunities, businesses need to develop a comprehensive social media strategy. This strategy should include regular posting of engaging content, prompt response to customer inquiries and feedback, and effective use of targeting tools for marketing purposes.

Businesses should also invest in social media management tools to streamline their social media activities and ensure consistent engagement across all platforms.


In conclusion, social media has significantly impacted CRM strategies in the UAE’s software development industry. While it presents some challenges, the benefits it offers make it an invaluable tool for businesses. As social media continues to evolve, it will undoubtedly play an even more significant role in shaping CRM strategies in the future.

As we move forward in this digital age, one question remains: How will your business leverage social media to enhance its CRM strategy?

Written by: Prashant Thomas

In today’s business world, sustainability has become a key factor in decision-making processes. A sustainable supply chain goes beyond the traditional focus areas of cost and quality to incorporate environmental and social considerations. This guide will provide an in-depth look at the benefits of a sustainable supply chain and strategies for implementation.

Understanding Sustainable Supply Chain

A sustainable supply chain is one that involves the active management of supply chain activities to maximize customer value and achieve a sustainable competitive advantage. It represents a conscious effort by supply chain firms to develop and run supply chains in the most effective & efficient ways possible. The key components include:

  1. Ethical Sourcing: This involves obtaining materials in a responsible and sustainable manner that respects both environmental and socio-economic standards.
  2. Energy Efficiency: This focuses on reducing energy consumption throughout the supply chain, from manufacturing processes to transportation.
  3. Waste Management: This involves strategies to reduce, reuse, and recycle waste generated in the supply chain.

Understanding these components can help businesses create a supply chain that is not only efficient and cost-effective but also environmentally friendly and socially responsible.

Benefits of Sustainable Supply Chain

Adopting a sustainable supply chain has numerous benefits that can be categorized into environmental, economic, and social benefits:

  1. Environmental Benefits: By reducing waste and energy consumption, businesses can lessen their environmental impact. This includes reduced carbon emissions, conservation of natural resources, and contribution to a healthier ecosystem.

  2. Economic Benefits: Sustainable practices can lead to cost savings in the long run. This can be through efficient use of resources, reduced waste, and compliance with regulatory standards which can avoid potential fines and penalties.

  3. Social Benefits: Businesses that adopt fair trade practices and ensure good working conditions in their supply chains can contribute to social development. This can enhance their reputation, increase customer loyalty, and lead to a more motivated workforce.

Implementation Strategies

Implementing a sustainable supply chain may seem daunting, but here are some strategies that can guide businesses:

  1. Ethical Sourcing: Businesses should strive to source materials in a responsible and sustainable way. This includes ensuring suppliers adhere to environmental and social standards.

  2. Energy Efficiency: Businesses should aim to reduce energy consumption in their supply chain operations. This could involve optimizing transportation routes for fuel efficiency or using energy-efficient equipment in warehouses.

  3. Waste Management: Businesses should aim to reduce, reuse, and recycle waste generated in their supply chain. This could involve using packaging that is recyclable or biodegradable.

Sure, let’s continue with the case studies and conclusion:

Case Studies

To illustrate the benefits and implementation strategies of a sustainable supply chain, let’s look at some real-world examples:

  1. Patagonia: Outdoor clothing company Patagonia is known for its commitment to sustainability. The company invests in sustainable materials and ethical manufacturing practices. They also encourage customers to repair, reuse, and recycle their products.

  2. Unilever: Consumer goods giant Unilever has committed to making all its plastic packaging reusable, recyclable, or compostable by 2025. The company is also working to source all its raw materials sustainably.

These examples show that a sustainable supply chain is not only good for the environment but can also enhance a company’s reputation and customer loyalty.


In conclusion, a sustainable supply chain offers numerous benefits including environmental preservation, cost savings, and enhanced social equity. By adopting strategies such as ethical sourcing, energy efficiency, and waste management, businesses can build a supply chain that is resilient, efficient, and responsible.

Written by: Prashant Thomas
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